About us

Welcome to denlumi, a home and everyday-living store operated by MERCO LIMITED.

Our focus

We bring together lighting, clocks, and practical home products selected for their place in everyday routines. We aim to make browsing straightforward, with clear product information and a collection that helps customers choose items for their own spaces.

A considered shopping experience

When selecting a product, we consider its intended use, features, appearance, and available supplier information. Customers can review each product page for specifications, dimensions, power requirements, and compatibility details. Where information is unclear, our team can help before an order is placed.

We avoid making blanket promises about medical benefits, patented technology, environmental certification, or performance that are not supported for the specific product.

Clear policies and support

We want customers to understand how an order will be handled. Our Shipping Policy explains processing and delivery estimates; our Return Policy explains eligible returns, exchanges, and remedies for product issues. Our Service Policy describes how to request help.

Our online store is supported by SHOPLINE. Product sales, fulfillment decisions, and customer service are handled by denlumi and MERCO LIMITED, with assistance from the providers used for checkout, payment, and delivery.

Get in touch

For product questions, order assistance, feedback, or business inquiries, contact service@denlumi.com. Include your order number if you have already purchased. Thank you for visiting denlumi.

Legal business name: MERCO LIMITED
Business address: RM D07,8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET, SANPOKONG,KOWLOON, HONG KONG,000000
Email: service@denlumi.com
Customer service phone: (+1)2172918657
Company phone: +852 56172126
Business hours: Monday to Friday, 9:00 AM–5:00 PM (EST)